Privacy Policy

Last updated: 10 June 2026

Who we are

Kettlebrookdesign Ltd is a UK company providing website design and custom software services. Our registered office is Rushfield House, Tilton Road, Billesdon, LE7 9FE.

You can contact us about privacy or data protection matters at info@kettlebrookdesign.co.uk.

What information we collect

When you use the contact form, we may collect:

• Your name
• Your business or organisation name
• Your email address
• The type of project you are interested in
• The message and any details you choose to send us

We may also receive basic technical information such as the date and time of submission, IP address, browser information and anti-spam/security data generated by WordPress, WPForms, WP Mail SMTP or our hosting provider.

How we use your information

We use the information you send to:

• Respond to your enquiry
• Discuss your website, software or booking system project
• Prepare follow-up messages, proposals or estimates if requested
• Keep appropriate business records
• Protect the website from spam, abuse or security issues

We do not sell your personal information.

Our lawful basis

We normally process enquiry information because it is in our legitimate interests to respond to business enquiries and manage potential client relationships. If an enquiry leads to a contract or requested proposal, we may also process information because it is necessary to take steps before entering into a contract or to perform a contract.

Who we share information with

We only share information where needed to run the website, handle enquiries or meet legal obligations. This may include:

• Our website hosting provider
• WordPress, WPForms and related website tools
• WP Mail SMTP and email service providers used to deliver form emails
• Professional advisers if required for accounting, legal or compliance purposes

We do not use contact form submissions for third-party marketing.

How long we keep information

We keep enquiry information for as long as needed to respond and manage any follow-up discussion. If you become a client, relevant information may be kept as part of our business and project records. We periodically review the information we hold and delete it when it is no longer needed.

Your rights

Under UK data protection law, you may have rights to ask for access to your personal information, correction of inaccurate information, deletion, restriction, objection to certain uses, or a copy of your information in a portable format.

You can make a request by emailing info@kettlebrookdesign.co.uk. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Cookies and analytics

This website may use essential cookies or similar technologies needed for WordPress, security, forms and website functionality. If analytics, advertising or non-essential tracking tools are added later, this policy should be updated to explain them clearly.

Security

We take reasonable steps to protect information submitted through the website, including using reputable WordPress plugins, email delivery tools and website hosting. No online service can be guaranteed completely secure, so please avoid sending highly sensitive information through the contact form.

Changes to this policy

We may update this policy from time to time. The latest version will be published on this page.